Privacy Policy
Last updated: 1 January 2025
CodeVault Labs Pty Ltd (ABN 81 425 763 198) is committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy describes how we collect, hold, use, and disclose personal information.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business name when you submit a contact form or enquiry
- Project details and requirements you provide during consultations
- Billing information necessary for invoicing and payment processing
- Technical information such as IP address, browser type, and pages visited when you use our website
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and communicate about potential or active projects
- To provide our web development and consulting services
- To process payments and manage client accounts
- To improve our website functionality and user experience
- To comply with legal obligations and resolve disputes
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business, such as hosting providers and payment processors, provided they agree to keep this information confidential.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. Our security measures include encrypted data transmission, secure server infrastructure, and access controls for our staff.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, though some website features may not function correctly without them.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information where appropriate
- Lodge a complaint if you believe your privacy has been breached
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this privacy policy or wish to make a complaint, contact us at:
CodeVault Labs Pty Ltd
Level 15, 600 Bourke Street, Melbourne, VIC 3000, Australia
Email: info@codevaultlabsau.com
Phone: +61 3 8756 2419